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Windows 7 x64 and Volume Shadow Copies

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  • Windows 7 x64 and Volume Shadow Copies

    HI,

    I am experiencing the following problems when SPTD 1.74 is installed:
    • When running:
      vssadmin list shadowstorage
      or
      vssadmin list shadows
      Error:
      Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::QueryVolumesSupportedForSnap shots(ProviderId,-1,...) [hr = 0x8000ffff, Catastrophic failure
      ].

      Operation:
      Query volumes supported by this provider

      Context:
      Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
      Snapshot Context: -1
    • Periodically in event log (mostly when using Windows Backup)
      Error:
      source: VDS Basic Provider
      Unexpected failure. Error code: 490@01010004


    When SPTD service is set to disabled the problems disappear.

    Is there a workaround?

  • #2
    Can be ignored:
    http://support.microsoft.com/kb/979391/en

    Comment


    • #3
      OK, I wasn't really bothered by that one. But the other problem renders vssadmin useless... You can't even use it to check on or delete single shadow copies.

      Comment


      • #4
        SPTD does not interact with Volume Shadow Copy Service in any way, so we have no idea currently what causes this; and on our systems this issue does not occur.
        Anyhow, please tell us your detailed system specs, and how you setup your backup, so we can try to reproduce it.

        Comment


        • #5
          Sorry that I took so long to respond, I was out of town.

          The Backup itself has no problems. It completes just fine (except for the message, but as you said it can be ignored).
          The real problem was that vssadmin does not work as it always encounters a "catastrophic failure" as long as SPTD is loaded. (see command-lines first post)

          Comment

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