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SPTD Doesnt install!

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  • #16
    Bump bump bump bump bump bump bump bump bump bump

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    • #17
      Just post info about your system, e.g. if it's made by manufacturer like Dell, what CPU, board, vga, other cards (scsi, tv, nic, etc.), hdd & dvd, the controllers they are connected to, do you use RAID.
      But the time I saw CCleaner & SpyBot I think there could be the problem. Registry cleaners are dangerous for the registry, you never know what exactly they do, and SpyBot could block the generation of required registry keys. Please check SpyBot options.

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      • #18
        I am having the same problem: the SPTD is installed succesfully (or the install program thinks so) but daemon tools complains about SPTD 1.37 or above not installed.
        PC: Dell Inspiron 9300

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        • #19
          Do you have Document Manager installed? Try to remove it.

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          • #20
            Sorry, what is "Document Manager" and how can I uninstall it?

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            • #21
              It's a part of Dell Embassy Suite, check if it's installed in control panel -> software add/remove, or Embassy Suite options.

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              • #22
                You can also check running a MSINFO, find the Program Files\Dell\Embassy Trust Suite by Wave Systems\ folder...Just remove the startup entries: "EMBASSY Trust Suite Secure Update" and "Document Manager" manually check and delete any older SPTD version re boot.

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                • #23
                  No, it is not installed in my pc.

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                  • #24
                    I have exactly the same problem as described, but in my event viewer, I got an error log with SPTD:

                    Driver detected an internal error in its data structures for .

                    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

                    Also tried removing r0 from registry and retrying etc. Still got the same problem.

                    If system specs are needed, I'm running:

                    OS: Microsoft Windows XP Professional - Service Pack 2 (5.1.2600)
                    CPU: Intel(R) Celeron(R) CPU 2.53GHz at 2533MHz
                    GFX: VIA/S3G VIA/S3G UniChrome Pro IGP 64MB
                    RAM: 447.23MB
                    Not running any AV/anti-spyware programs, was running a registry fix type of program, uninstalled, still no go.
                    Last edited by AntiThesis; 01-04-2007, 12:00 AM.

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                    • #25
                      Originally posted by AntiThesis
                      I have exactly the same problem as described, but in my event viewer, I got an error log with SPTD:

                      Driver detected an internal error in its data structures for .
                      Please post the binary bytes of that error message.

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                      • #26
                        Not exactly sure what I'm looking for, but I'm guessing:

                        0000: 00 00 00 00 01 00 52 00 ......R.
                        0008: 00 00 00 00 04 00 04 c0 .......
                        0010: a3 00 00 00 00 00 00 00 .......
                        0018: 00 00 00 00 00 00 00 00 ........
                        0020: 00 00 00 00 00 00 00 00 ........

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                        • #27
                          not working SPTDinst-v139-x86.exe

                          I have exact same problem.

                          SPTD install sucessfull, but after reboot it is not launch.
                          Current OS is Vista, but previous XP SP2 have been same trouble.

                          if i rerun installer i have message: ,
                          if i say ok, after reboot i have same message.


                          after reboot System Event log contain:
                          General: Driver detected an internal error in its data structures for .
                          Details (XML):
                          - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
                          - <System>
                          <Provider Name="sptd" />
                          <EventID Qualifiers="49156">4</EventID>
                          <Level>2</Level>
                          <Task>0</Task>
                          <Keywords>0x80000000000000</Keywords>
                          <TimeCreated SystemTime="2007-01-06T14:25:50.688Z" />
                          <EventRecordID>2908</EventRecordID>
                          <Channel>System</Channel>
                          <Computer>castle</Computer>
                          <Security />
                          </System>
                          - <EventData>
                          <Data />
                          <Binary>000000000100000000000000040004C0A300000000 00000000000000000000000000000000000000</Binary>
                          </EventData>
                          </Event>
                          Last edited by allco; 01-06-2007, 03:12 PM.

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                          • #28
                            AntiThesis and allco, please mail our support regarding this issue (support@duplexsecure.com).

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                            • #29
                              Is there any known solution to this problem ?
                              Cause I got exactly the same error and it seems a little bit uneccessary if everyone should send an email about that.

                              In my case I run the installer and is told to reboot computer. After reboot I run the installer again and it says that no SPTD exist on computer and ask if it should be installed. If I choose to install again the same thing happens.
                              I also really tried to clean register from sptd keys, removed everything with sptd in it but that did not help at all...

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                              • #30
                                Same Problem

                                I have the same problem as described above.

                                I use Windows Vista Ultimate, Build 6000 and would like to install Alcohol 120%

                                I have done (latest):
                                1. Installed SPTD 1.40 (Beta)
                                2. REBOOT
                                3. After reboot the version of SPTD.sys is V1.40
                                4. Start Install of Alcohol 120%
                                5. After accepting licence agreement it need to Reboot BEFORE something is done
                                6. REBOOT
                                7. After reboot the version of SPTD.sys is 1.38 again !!!!!!
                                8. Alcohol 120% Setup restarts
                                9. After accepting licence agreement it need to Reboot BEFORE something is done
                                10. REBOOT
                                11. Alcohol 120% Setup restarts
                                12. After accepting licence agreement it need to Reboot BEFORE something is done
                                13. REBOOT
                                14. Alcohol 120% Setup restarts
                                15. After accepting licence agreement it need to Reboot BEFORE something is done
                                16. REBOOT
                                17. Alcohol 120% Setup restarts
                                18. After accepting licence agreement it need to Reboot BEFORE something is done
                                19. REBOOT
                                20. And so on
                                Its a very buggy Setup-Routine of alcohol 120% !!!!
                                Maybe there is a way to extract your setup.exe and to install alcohol120% manually???
                                - I have setup my system new once, while your software produced a BLUESCREEN at boot (also in safe mode) :-(
                                - I have tried to install alcohol 120% in many many many different ways, like described in lot forum entries
                                - I have deleted my Registry-Keys like described
                                - And so on

                                I hope this bug will be fixes very soon.

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